Your Big Customers Are About to Ask You This

Larger organisations are increasingly under pressure to understand and report on the environmental impact of their supply chains. That pressure is starting to flow down to small business suppliers.

This free 30-minute online session explains why this is happening, what your larger customers may ask you for, and how you can prepare without overhauling your entire business.

We'll explore the growing importance of Scope 3 emissions, sustainability information and supply-chain transparency, and look at how simple digital tracking systems and process improvements can help small businesses gather and manage the information customers need.

What you'll take away

An understanding of why Scope 3 is reaching small business suppliers

What larger customers may increasingly ask you to provide

Practical ways to start tracking relevant information

How technology and better processes can make responding easier

How being prepared can strengthen your position as a supplier

Don't wait until a major customer sends you the questionnaire.

Who is this for?

Small businesses that supply larger organisations, or want to, especially owners and managers who want to stay ahead of changing customer and supply-chain expectations.

Part of the series

SMALL BUSINESS. SMARTER FUTURE.

This session is the first of three free 30-minute sessions during NSW Small Business Month 2026.

13 October - Understand: ESG Without the Overwhelm
20 October - Prepare: Your Big Customers Are About to Ask You This
27 October - Innovate: Circular Economy = Lower Costs

You can attend one session or join all three.

Agenda

Why is this happening? Sustainability expectations moving into supply chains

What customers may ask you? sustainability information, transparency and Scope 3

How to prepare without overhauling your business? simple data, digital tracking, process improvements

Practical next steps & Q&A

FAQs

Is the event really free? Yes. All three sessions are completely free as part of NSW Small Business Month 2026.

How long is the session? 30 minutes, including time for questions.

Do I need any sustainability or ESG knowledge? No. The session is designed for small business owners, managers and operators and assumes no prior sustainability expertise.

Is this an online event? Yes. Access details will be provided after registration.

What is Scope 3? Scope 3 refers broadly to indirect greenhouse gas emissions associated with an organisation's value chain, including emissions connected with suppliers and other activities outside its direct operations. This session explains why this can matter to small businesses that supply larger organisations.